an open letter to priceline...

Dear PRICELINE...you really screwed up this time, and when your customer service rep tells someone they will have a resolution in 48 hours and it is now pushing close to 60 hours, I think you need to learn to count. I am afraid you have lost a loyal customer today for both personal and business trips and I'll continue to spread the word of your poor customer service until the issue is resolved appropriately, 2 phone calls, a guaranteed answer and still no resolution...UNCOOL PRICELINE UNCOOL!